Efficient management of returns

A product needs to be exchanged? No problem: we offer you a range of options for designing your returns process.

Using an intuitive user interface the item to be returned and the reasons for the return can be selected and a reimbursement initiated.

The consumer receives multiple return options according to his individual behaviour. This can involve using a return label already included in the package, an on-demand retrieval of a return label or QR code, or return via one of your retails stores.

Solutions at a glance

Your benefits

  • Flexibility and convenience
    for the consumer in the returns process
  • Returned goods
    are returned to stock immediately after the return decision is made
  • Cuts costs
    by avoiding unnecessary label printing
  • Trust in the brand
    is reinforced through immediate reimbursement of the purchase price